21:I[64418,["2399","static/chunks/53c0104b-0bf61919c7da6d97.js","8500","static/chunks/8500-2f0b37d47b98252b.js","8815","static/chunks/8815-a3d30cde6722147a.js","7317","static/chunks/7317-e53b91f569d5aae3.js","1760","static/chunks/1760-823e5ede79a02405.js","8454","static/chunks/app/journal/%5Bslug%5D/page-978ee4012cc7c4c6.js"],"default"] 22:I[60423,["2399","static/chunks/53c0104b-0bf61919c7da6d97.js","8500","static/chunks/8500-2f0b37d47b98252b.js","8815","static/chunks/8815-a3d30cde6722147a.js","7317","static/chunks/7317-e53b91f569d5aae3.js","1760","static/chunks/1760-823e5ede79a02405.js","8454","static/chunks/app/journal/%5Bslug%5D/page-978ee4012cc7c4c6.js"],"default"] 23:T11d2,

先日、お隣のおばあさんがひどく困った様子で相談にやってきた。
普段からすれ違えば挨拶をするし、うちの子供のことも気にかけてもらったりと、良いご近所付き合いができている方だ。

話を聞くと、パソコンで作業中に突然画面がおかしくなったらしい。
「PCが壊れた。Apple Storeのカードを10万円分買えば永久に直る」と画面上で言われ、慌ててコンビニへ買いに走ったそうだ。
そこで機転の利く店員さんに「詐欺ではないか」と引き留められ、警察の電話番号を渡されたものの、手元に電話がないから貸してほしい、とのことだった。

なぜ自分の電話を持っていないのか？
聞けば、詐欺グループから「電話は繋ぎっぱなしにしておくように」と指示され、自宅の電話をそのまま放置してきたらしい。完全に典型的なサポート詐欺の手口だ。

自分のスマホを貸して警察を呼び、到着を待つ間、お隣さんの家で一緒に待機することにした。
問題のPC画面を見て、少し驚いた。

機械的な音声と「PCが壊れたから至急サポートに連絡しろ」という警告音がけたたましく鳴り響いていた。
それだけならよくあるフェイクアラートだが、なんとPCのカメラ越しにこちらの状況を確認しながら、勝手にマウスを動かして「リモート操作」をしてきていたのだ。

私はたまたまマスクと帽子を被っていたが、最初にリモート操作されていることに気づかず、向こうに写真を撮られてしまったと思う。
慌ててカメラを物理的に隠し、相手が操作できないようにこちらも必死にマウスを動かして妨害し続けた。
しばらくカーソルの奪い合いをした後、向こうも諦めたのか何もしてこなくなった。

ダウンロードフォルダを確認すると、お隣さんが見覚えのないファイルが落ちていた。
おそらく、ブラウザで調べ物中に偽の警告バナーをクリックし、表示された連絡先に電話をかけた際、言葉巧みにこのファイルをダウンロードさせてリモートアクセスの経路を開いたのだろう。

正直、こういう詐欺がリモート操作までするレベルに手の込んだものになっているとは思わなかったので驚いた。
カメラで撮影されていた映像が、ネット経由で相手側に控えられているかなどは正直わからない。

ひとまず、コンビニ店員さんのファインプレーで金銭的被害は免れた。それは本当によかった。
しかし、お隣さんがApple Storeカードを買いに席を外していた「数十分間」に、PCの中で何をされたのかは完全にブラックボックスだ。
その間に何でもできたと思うと、かなり恐ろしい。

その後、PCに入っていたウイルススキャンソフトを回して、ひとまず怪しいファイルなどが残っていないことだけを確認して解散した。
「私だったら気持ち悪いのでPCごと買い替えますが、スキャン結果だけ見れば使えなくはないです。ただ、席を外していた時間に何をされたか分からないので、一定の情報漏洩は覚悟したほうがいいかもしれないです」とだけ正直にお伝えした。

もし自分が同じ状況に陥ったとしたら、詐欺そのもの（カードを買うこと等）には引っかからない自信はある。
でも、突然あのけたたましい警告音が鳴り響き、自分のPCが勝手にリモート操作され始めたとしたら、間違いなく相当焦るだろう。
本当に怖いなと思った。

そして今回の一件で改めて思ったことがある。
自分の個人情報は、もはや自分以外の人間や無数のシステムが保有し、扱っている。
「自分の情報がどこにも漏れていない状況」なんて、現代においてはあり得ないんだな、と。

ある程度そのリスクは「すでに織り込み済み」のものとして受け入れながら生活していくしかない。
そういう時代なんだなと痛感した出来事だった。

24:Tf84,

The other day, my elderly neighbor came to see me, looking extremely troubled.
We have a good relationship as neighbors; we always greet each other when we cross paths, and she kindly cares about my children as well.

When I listened to her story, it seemed her computer screen suddenly went weird while she was working on it.
She was told on the screen, "Your PC is broken. If you buy 100,000 yen worth of Apple Store cards, it will be fixed permanently," so she rushed out to a convenience store in a panic.
There, a quick-thinking clerk stopped her, suggesting it might be a scam, and gave her the police's phone number. However, she didn't have her phone with her, so she came asking to borrow mine.

Why didn't she have her own phone?
Upon asking, she said the scam group had instructed her to "leave the phone connected," so she had left her home phone off the hook. This is the completely typical modus operandi of a tech support scam.

I lent her my smartphone to call the police, and while waiting for their arrival, I decided to wait with her at her house.
When I looked at the problematic PC screen, I was a little surprised.

A mechanical voice and an alarm sound saying "Your PC is broken, contact support immediately" were piercingly loud.
If it were just that, it would be a common fake alert, but shockingly, they were checking our situation through the PC's camera and freely moving the mouse to "remotely control" it.

I happened to be wearing a mask and a hat, but I didn't realize it was being remotely controlled at first, so I think they managed to take my picture.
I hurriedly hid the camera physically and desperately kept moving the mouse to obstruct them so they couldn't control it.
After struggling over the cursor for a while, the other side seemed to give up and stopped doing anything.

Checking the download folder, there was an unfamiliar file that my neighbor didn't recognize.
Most likely, when she clicked a fake warning banner while browsing and called the contact number displayed, they cleverly talked her into downloading this file and opened a path for remote access.

Honestly, I was surprised because I didn't think these scams had become sophisticated enough to reach the level of remote control.
I honestly don't know whether the footage shot by the camera has been saved on their end via the internet.

For now, the convenience store clerk's great play prevented any financial damage. That's a huge relief.
However, what they did inside the PC during the "tens of minutes" she was away buying Apple Store cards is a complete black box.
It's quite terrifying to think they could have done anything during that time.

Afterward, I ran the virus scan software installed on the PC, just to confirm there were no suspicious files left behind, and then we parted ways.
I honestly told her, "If it were me, I'd feel creeped out and replace the whole PC, but looking solely at the scan results, it's not unusable. However, since we don't know what was done while you were away, it might be best to prepare yourself for a certain level of data leakage."

If I were to fall into the same situation, I'm confident I wouldn't fall for the scam itself (like buying the cards).
But if that blaring warning sound suddenly went off and my PC started being remotely controlled on its own, I'd definitely panic quite a bit.
I thought it was genuinely scary.

And this whole incident made me realize something once again.
My personal information is already held and handled by countless other people and systems.
The idea of a "situation where my information isn't leaked anywhere" is an impossibility in the modern age.

We simply have no choice but to live our lives accepting that risk as something "already factored in" to some extent.
It was an incident that made me keenly aware that this is the kind of era we are in.

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